Stony Point Surgery Center
804.775.4500
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Patient Testimonials

Our patients say it best!

Rarely a day goes by that we don't receive letter of thanks from a patient or a family member of a patient. First we would like to say thanks for taking the time to write and praise our staff. (Mouse over the scrolling text to stop it in place; click the browser reload button to repeat.)


I serve on the Board of Directors at Duke University School of Medicine in Durham - Chancellor of Medicine - Board of Trustees. Their service is excellent - I must say your service was just as outstanding. It will be a pleasure to move to the Richmond area and receive the service that I received today.

The care I got and had at the Stony Point Surgery Center was excellent and I would recommend it to anyone. I know I would see Dr. Michael if I need more done. Thank you. – Jessica B.

It was excellent and I'd recommend the Surgery Center to anyone. – Sarah T.

I wouldn't have asked for better care. All were friendly, considerate and attentive to my needs. Thank you for caring. – Linda. M.

Everyone is well trained, follows procedures exactly and extremely helpful. My experience was wonderful. – Hannah R.

The staff was very informative and polite about the procedures being done. I would recommend your service to anyone. You are excellent. – Jennifer I.

Great and efficient service; very friendly. – Nicholas P.

The nursing staff was unbelievably friendly and helpful. Jackie was great. I couldn't have asked for a better nurse! – Michael H.

Everything went very well. The care was great. Your location is very good for me. I'm quite pleased. – Erica O.

Great people and fantastic care! – Kate M.

My 1st son & 1st surgery. I was scared to death (as well as Alexander). Everyone from front desk to the Dr was amazing! Dr. Armstrong said a prayer right before surgery and made sure we both felt at ease as much as possible. Dr. Armstrong is very to the point and can come off as dry but when it came right down to surgery time, he was amazing. The entire staff made my husband & I feel very comfortable. – Anthony V.

Our experience was definitely A+ in every way. – John N.

I plan to have my right shoulder done here also. – Matthew E.

I was so impressed with the nurses; their concern calmed my anxiety. The anesthesiologist was awesome! She knew my medical history of being sick from anesthesia and addressed all of my concerns and I did not get sick. – Lisa W.

The care and concern given by all staff was exceptional. Dr. Smith called the evening of my surgery to inquire if it was doing well or had any questions. I appreciated this and was pleased with my surgery experience. Thank you to all! – Karen Z.

If you have to have surgery, this is a wonderful place to go. Everyone is so nice. – Kathleen N.

Great place! I received wonderful care from all. Thank you! – Amy P.

My experience (surgery) was above excellent, from checking IV till the time I left. Dr. Lipstock, the nurses, associates; also his office staff was fabulous. Thanks for everything. – Lewis H.

 

The only thing better would for you to be West instead of South. To me, Southside is going to Japan. You all were very friendly and jolly. See you 6/17/10. Love, Miss Peggy. – Peggy W.

From the minute we walked through the surgery doors no one could have been any more helpful. Everyone involved was very informative and had great attitudes. It felt like we had extra family with us. They all seemed like a great team – communication was great throughout everything. – Mark.

This is the 4th time here. – C.E. B.

Everything was good. – Anon

Loved the warm blanket in pre-op. – Valaria V.

‘Insertion of IV’ – Best ever. – Terry D.

Each person involved in my son’s procedure was very kind, personable and really good with children (at least with mine). They were informative, took time to answer questions and kept us informed during procedure. – Anon.

Would like to commend Sharon, Heather, Priscilla and Trisha for their work well done. – Corrine P.

On arrival I felt nervous and anxious. I was soon put at ease by the caring staff. Dr. Astruc is a great caring person. Exceptionally clear in his concern for his patient. I can’t see much room, if any, for improvement. – Maureen M.

Nothing (needed to improve) – The 5-Star service was great. – John S.

Overall survey should leave no necessity for improvement. – Paul W.

Sharon, Trish, Heather and Dr. Michael made this a very satisfactory experience. – Donald O.

When family knows surgery will be a 20 minute procedure and hears nothing for 2 hours after patient is taken from reception and fear sets in – someone should have found time to let them know earlier case took longer. – Maria M.

This was a very excellent experience. This was the best care I have ever received with a medical surgery procedure. – Thank you. – Nancy M.

Would be confident and at ease with Stony Point Surgery Center caring for children – and/or grandchildren.– Rick R.

A very polite and courteous staff of people. Would highly recommend you. – Thank you, Thank you– Amy S.

I cannot say enough good comments about the surgery center and all the staff there. – They are great. I already have recommended Dr. Lipstock and the surgery center. I give him A+ and more.– Charles L.

Read more survey comments: Summer 2011 | Earlier